A Very Brief Critique of Social Media Gurus

What happens when a company hires an individual or a firm to represent them on social media? Ultimately the guru “selling” social media as a business virtue — direct responsiveness to your customers! — actually becomes the “middleman” between the corporate institution and the public consumer population. In other words: if the power of social …

Think Immigrant, Artisan, and Waitress

I recently heard an intriguing lecture by columnist and author Thomas Friedman. He began by highlighting the rapid speed at which communication technology has revolutionized the economic landscape in just the past six years: When I wrote The World is Flat [2004], Facebook didn’t exist, twitter was a sound, the cloud was in the sky, …

Comment Experiment

I have comments disabled on this site for the same reasons that many other writers have shut them down as well: they tend to become spammy soapboxes, they require time for moderation, they interrupt the textual flow of the site, blah, blah, blah. And yet this leads to something of an ironic contradiction: a common …